Terms & Conditions

SLS 2023 Booking T&CS

Please read the below terms and conditions carefully before booking, these apply to conference tickets, conference dinner and any accommodation booked via the SLS registration system.  You can read our privacy policy in full here.

If you are benefitting from the discounted member rate your membership must be up to date. 

Accessing the virtual content

Please note all live sessions will be delivered via Zoom meetings.  The content will be hosted within Oxford Abstracts.  Full joining instructions will be provided on the lead up to the conference.

Cancellation by you

Cancellations must be received in writing to slsconference@mosaicevents.co.uk.

– Received on or before Friday 19 May 2023: 50% refund
– Received on or after Saturday 20 May 2023: No refund

Delegate substitutions can be made at any time at no additional charge by contacting slsconference@mosaicevents.co.uk.

No refunds will be made for delegates not attending conference or for missed bookings for any reason including delayed or cancelled transport to and from the event.

Cancellation by us
It is possible that we may have to cancel or make changes to SLS 2023. Changes will usually be minor and will not have any material effect on your conference experience. Minor changes could include for example the alteration of the advertised programme (including speakers) and timings of the event. 

Where a change or cancellation must be made because of unusual and unforeseeable circumstances such as force majeure which are beyond our control, the consequences of which we could not have avoided even with all due care, we will refund in full all registration fees, but hereby disclaim any further liability.  Without limitation we will not be responsible for the cost of any train fare or other arrangements made in connection with attending the conference.

Covid-19

If the UK government impose further restrictions on conference venue capacities, bookings for the ‘in-person’ conference will be allocated on a first come first served basis.

If we are unable to provide a place at the ‘in-person’ conference, you will be advised of this change and moved to the ‘virtual’ conference and provided a refund for the difference.  The same will apply if we are placed into another local or national lockdown your will be rebooked for the ‘virtual’ conference and a refund applied.  We also reserve the right to cancel any session should they not be viable to run.

Payment

Please note: Full payment for your booking must be received prior to the event.

Payment must be made in GBP Sterling.  Payments can be accepted by credit/debit card (Visa and Mastercard only) and by invoice with a strict 14-day payment term.  

Please note if payment is not made by credit or debit card at the time of booking, this required either within 14 days of the date of registration or before Friday 16 June 2023, whichever is sooner (the due date will appear on your registration confirmation). Any booking made after this date will have to be paid for at the time of registration with a valid credit/debit card.

The organisers reserve the right to refuse entry to any delegate who has not paid in full by the due date. Any unpaid invoices by this date will revert to the standard full payment charge (regardless of initial registration date) and will be payable within 14 days.

This booking form constitutes a legally binding contract and by confirming you are legally obliged to make payment for all fees as applicable by your registration.